Managing your subscriptions
Not receiving emails from Cat Backpack Lab
Third-party ads

 

How to subscribe to Cat Backpack Lab notifications?

You must have a Cat Backpack Lab account to subscribe to our regular news.

If you already have one, here’s how to ensure you receive all our news by email or SMS :

1. Log in to “My Account” and select “Contact Preferences”.
2. Check the options that interest you and click the “Confirm Preferences” button.

If you change your mind, simply uncheck the options you no longer wish to see and click the “Confirm Preferences” button again. Alternatively, click the “Unsubscribe” button that appears in one of our marketing emails.

Please note that once unsubscribed, it may take up to 7 days before the changes take effect.

Using the Cat Backpack Lab app? You can subscribe to push notifications on your device. Here’s how :

1. Go to “My Account” and select “Notifications”.
2. Click the button to enable the notifications you wish to receive on your device. If it’s toggled to the right, notifications are enabled !

Why am I not receiving Cat Backpack Lab news?

If you subscribed to our news in the “Contact Preferences” tab in my account and you are not receiving emails from us, here’s what you can do :

1. Check your spam folder.
   Your email software may consider our emails as spam. To prevent this, please add Cat Backpack Lab@fashion.Cat Backpack Lab.com to your address book.

2. Check that your notifications are enabled.
   If you shop on the app, be sure to check if you accepted to receive push notifications from us.

3. Do you have multiple email addresses?
   Make sure you are subscribed with the email address you check regularly.

Still no news from Cat Backpack Lab? Feel free to contact our customer service team.

Third-party ads

You may have noticed Cat Backpack Lab ads on other sites, particularly on social media. These ads are generated by cookies placed on your device when you visit our site or app.

If you wish to block these ads, you can modify your cookie settings on our site or disable cookies in your browser settings. Please note that this action may affect your browsing experience on our site.